Please note: Cancellation policy. A full refund can only be given if tickets are cancelled at least 72 hours prior to your entry time and date. The lastminute.com London Eye only tickets: This is a timed and dated entry ticket to the lastminute.com London Eye. The busiest period at the lastminute.com London Eye is between 12 noon and 3pm - please be aware it may take longer than usual to get to your redemption point. E-tickets can be displayed on a mobile device. Attraction staff will scan the barcodes shown on your e-ticket. The lastminute.com London Eye only tickets: These tickets are non-refundable. This is a timed and dated entry ticket to the lastminute.com London Eye. The busiest period at the lastminute.com London Eye is between 12 noon and 3pm - please be aware it may take longer than usual to get to your redemption point. E-tickets can be displayed on a mobile device. Attraction staff will scan the barcodes shown on your e-ticket. The lastminute.com London Eye River cruise: These tickets are non-refundable. This is a timed and dated entry ticket to the lastminute.com London River Cruise. Please note you must book your lastminute.com London Eye entry time separately, you will be sent the instructions (on your voucher) on how to do this. We strongly advise to book your London Eye in advance to avoid disappointment. Venue Information: The lastminute.com London Eye, Riverside Building, County Hall, Westminster Bridge Road, London SE1 7PB Nearest Train/Underground Station: Waterloo Bus Routes: 211, 77, 381